End user review of Adobe EchoSign
November 16, 2013

End user review of Adobe EchoSign

Justin Bullock | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Pros

  • The deals I closed using EchoSign had both a higher likelihood of closing AND shorter sales cycles. In my previous role, I used EchoSign to send and manage several hundred customer contracts and orders. When compared to the deals closed without EchoSign, the deals closed using EchoSign closed faster and more often.
  • The easy to manage alerts help you understand when a contract has been opened, viewed, forwarded, and signed.
  • The optional reminders allowed me to passively remind prospective customers to sign their documents.

Cons

  • Some EchoSign e-mails would get caught in SPAM filters.
  • Smoother transactions.
  • Shorter sales cycles.
  • Higher conversion rate from lead to close.
How consistent are your processes around customer contracts/orders?
How satisfied are you with the time it takes from sending out contract to getting a signed order?
What kind of visibility do you have once a contract is sent our for signature?
How easy is it to get metrics by rep, team, etc. regarding conversion rates?

Using Adobe Sign

My current company selected a different provider.

Comments

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