Easy to get into Customer Management
November 30, 2021
Easy to get into Customer Management
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Adobe Experience Manager Sites
Overall Satisfaction with Adobe Experience Manager
We use this program to have an overview of a website. This tool really helps the team take control of all the contents of a website such as marketing, promotion, etc. It gives us an opportunity to check these conditions as if we were the users before publishing. As a UX designer, this tool is very useful because of the amount of control we have over the documents and the visibility.
- Managing folders
- Easy to use
- Simple layout
- Customizable
- Quick edit
- We could have more methods of sharing the work to do user tests.
- An ability for guests to join and edit without an account.
- Different templates or themes for the contents/plugins.
- There is an increase of ROI.
- The data is organized and easy to understand and to share with others.
- There is a cost savings in many aspects because of this.
- The simple editing experience has saved a lot of time and helped us even create new websites.
- Able to personalize customer profile to get the most relevant outcome.
- The dashboards gives many control for content management and extras.
AEM is the only customer experience manager I have used.
Do you think Adobe Experience Manager delivers good value for the price?
Not sure
Are you happy with Adobe Experience Manager's feature set?
Yes
Did Adobe Experience Manager live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Adobe Experience Manager go as expected?
I wasn't involved with the implementation phase
Would you buy Adobe Experience Manager again?
Yes