Overall Satisfaction with Adobe Experience Platform Launch
Adobe Experience Platform Launch helps us manage the customer experience through some of its services. The platform collaborates with business transformation based on data and good practices, uniting content and data. These include data science, audience segments or interactions to give a complete and consistent view of each customer.
- A possitive impact. The ROI estimated it´s about a 115-120%.
We have not used any other similar product.
Do you think Adobe Experience Platform Launch delivers good value for the price?
Are you happy with Adobe Experience Platform Launch's feature set?
Did Adobe Experience Platform Launch live up to sales and marketing promises?
Did implementation of Adobe Experience Platform Launch go as expected?
Would you buy Adobe Experience Platform Launch again?
At first it becomes somewhat difficult to use, since it has many options that are somewhat difficult for those who are not familiar, but it is a matter of practice and learning through trial and error. There are also video tutorials and articles that explain each of the options in more detail, for those who need to dig deeper.
The support is appropriate for this type of platform. In our case, we have not had to make much use of it, but the way of contacting it is comfortable and simple. They are always available to help or clarify any type of doubt that may arise during the acquisition or use of any of their tools. This provides security and reliability when opting for this company.
Adobe Experience Platform Launch is well suited to tag management by offering innovative tools that collect and distribute data across digital marketing systems. Implementations are made easy by having open APIs that automate baselines for various tools.As today's customers interact with our brand on an increasing number of devices and through an increasing number of channels, it is becoming increasingly difficult to analyze customer behavior throughout their journey. But with Adobe Analytics you can integrate data from almost any source, which makes the task much easier.