Item: Adobe Experience Platform Launch
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Adobe Experience Platform Launch helped us streamline all of our content, integrations, and user experience. We were able to use real-time insights to create top-notch customer experiences. Adobe is a leading marketing solution that enables market leafing insights and solutions. I would totally recommend the Adobe Experience Platform Launch in the industry.

Pros and Cons

Real time data availability
Real time analytics
Uses AI driven insights to deliver customized experiences

Backend schema experience could be easier to manage
Connectors could be easier to manage
Pricing strategy could be more competitive

Return on Investment

ROI per customer has increased
Time to target market has decreased
We are ahead of our competitors in marketing

Alternatives Considered

Optimizely Data Platform (formerly Zaius)

Adobe is the industry leader. No contest, hands down.

Key Insights

Do you think Adobe Experience Platform Launch delivers good value for the price?

Yes

Are you happy with Adobe Experience Platform Launch's feature set?

Yes

Did Adobe Experience Platform Launch live up to sales and marketing promises?

Yes

Did implementation of Adobe Experience Platform Launch go as expected?

Yes

Would you buy Adobe Experience Platform Launch again?

Yes

Other Software Used

Aircall, Bigin by Zoho CRM, Salesforce Commerce Cloud

Usability

It is an all-in-one platform that combines all aspects of the customer experience journey.

Support Rating

The support team is amazing, and they are very knowledgeable and always available to answer basic to complex use cases and technical questions.

Likelihood to Recommend

A good scenario is when you need to target market ad campaigns, and you need to customize the customer journey. For example, we need to capture digital information from all channels on a customer so that we can use that data to turn into useful insights and a specific target market for our consumers, making their experience specific to them.

Adobe Experience Platform Launch review

Overall Satisfaction with Adobe Experience Platform Launch