A lot of good features, but improvement necessary
December 01, 2021

A lot of good features, but improvement necessary

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization

Overall Satisfaction with Adobe Marketo Engage

We use it to plan email communications, export and manage customer lists, A/B test our communications, and create landing pages for our marketing campaigns. It helps us stay agile in our marketing strategies by being able to deploy landing pages quickly and tailor our messaging to adapt to the reality of each of our target audiences.
  • Landing page creation.
  • Email tailoring and customization.
  • Segmentation capabilities.
  • Landing pages are not flexible.
  • Exporting contact lists in different languages creates weird characters.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
Increase awareness of new products or services to either new users or people who purchased one of our other products. Show add-ons or newer products to actual or previous clients, which may need an upgrade. Keep our clients or previous clients up to date with the industry's latest standards, new products, pieces of content, and more Stay in touch with our clients and customer management.
I also used Sengrid and Cyberimpact. Obviously, Adobe Marketo Engage has more functionalities that put it in a class of its own, so an opinion on pricing will vary. The interface of Marketo is okay, but not that great.

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

Appropriate: - Segment users in actionable audiences - Customize messaging for each target - Quickly deploy landing pages and A/B test - Export audiences for use in advertising platforms Not appropriate: - When you want to customize landing pages to specific needs - Lists exports are sometimes whacky because you have to check if there are unrecognized characters, which is a hassle.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
5
Ability to test dynamic content
5
Landing pages
3
A/B testing
4
Mobile optimization
4
Email deliverability reporting
8
List management
9
Triggered drip sequences
Not Rated
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
5
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Dashboards
6
Standard reports
6
Custom reports
6
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
5
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated