Easy to use, out of the box, email marketing platform
January 25, 2022

Easy to use, out of the box, email marketing platform

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Analytics
  • Marketing Activities
  • Design Studios
  • Database

Overall Satisfaction with Adobe Marketo Engage

We utilize Adobe Marketo Engage to send out hundreds of targeted emails to our current customers to cross-sell products. We also send out a monthly newsletter to all customers. The ability to store hundreds of different emails, organize them by campaigns, and utilize different lists of audiences make it easy for us to manage the large workload. The smart rules available when building lists also cuts down on the amount of manual work required to segment the audiences like we do.
  • Organization
  • Smart rules
  • Ease of use
  • Refresh outdated email templates
  • Improve long load times
  • Needs holistic reporting
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
Marketo Engage helps us cross-sell our products to our current customers. We do this by targeting specific audience lists, enrolling customers in nurture campaigns, and sending out a monthly newsletter to our customer database. The ease of organization in Marketo helps keep all these different campaigns and audience lists separate, and makes it easy for us to revisit past campaigns and resend to new lists or make small changes to emails.

Do you think Adobe Marketo Engage delivers good value for the price?

Not sure

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

Very well suited for sending out mass or segmented emails. Easy to set up recurring email sends to new lists or to enroll customers in nurture campaigns. Not well suited for sending out new, cutting edge looking emails. Templates are very outdated and restricted. There is a lack of customization in emails.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
3
Dynamic content
7
A/B testing
5
Mobile optimization
5
Email deliverability reporting
7
List management
8
Triggered drip sequences
9
Lead nurturing automation
8
Lead scoring and grading
8
Data quality management
8
Automated sales alerts and tasks
7
Calendaring
8
Event/webinar marketing
9
Dashboards
4
Standard reports
8
Custom reports
8
API
1
Role-based workflow & approvals
Not Rated
Customizability
3
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated