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Really good design tool and photo editor, but for advanced users
November 07, 2019

Really good design tool and photo editor, but for advanced users

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Photoshop

Adobe Photoshop is mainly used by two departments in our organization. One is the graphics team, another is the marketing team. The graphics team uses Photoshop to design wireframe, mockup and the final UI of websites or Android software before sending it to the developer team. This minimizes the problems of visualization of a concept. And the marketing team uses Photoshop to create ad posters and infographics. Professional marketing services would cost a lot, so Photoshop saves a few bucks there.
  • It is a great design tool. It really helps to realize any concept into something that looks similar to the original idea.
  • Also, it is a great photo editing tool. No matter how much effort you give clicking a photo, there will be flaws. It helps resolving those flaws.
  • The integrated stock library is a time-saver. I can find the perfect image that suits an ad-poster or infographic.
  • Sometimes the developers need different file formats of an image to implement it on a website. Photoshop provides a lot of formats.
  • The software is heavy for low-end machines. Startups like us are low on budget and can't afford high-end machines. In those computers (RAM - 4 GB and Gfx < 2GB), it takes some time to load the app. And sometimes when editing multiple files, it lags a lot.
  • The interface is overwhelming. The trained graphics designers are completely fine with the interface. But people like us in the marketing team find it difficult to reach out to all the options when in a hurry.
  • The software is expensive. It's a lot of money to pay per month for the product, especially when some of the similar programs are being offered for free.
  • It eliminates the need to buy professional graphics services from third party. So it helps saving a lot of recurring money outflow.
  • The marketing team can create their required graphics themselves so it helps cut off the liability to go to a design expert.
  • Website and app creation are some of our main services. And the developers need a mock up UI before implementing a website or an app. So considering the net revenue we can call Photoshop an asset and not a liability.
Affinity is good for beginners but the features it offers are really less than what Photoshop offers. Affinity is good for photographers as it has most of the photo editing features that Photoshop offers. But when it comes to creating complex designs, website graphics or marketing materials it stands far less than Photoshop.
To be honest, the customer support isn't good. Especially if you're from outside the US. We are from India and it's hard to reach them. Once I had an issue and I contacted the support. The quality of the call was really bad. Also if Adobe creates customer support for India in India that would be good, because the call charges are a lot.

Do you think Adobe PhotoShop delivers good value for the price?

Yes

Are you happy with Adobe PhotoShop's feature set?

Yes

Did Adobe PhotoShop live up to sales and marketing promises?

Yes

Did implementation of Adobe PhotoShop go as expected?

Yes

Would you buy Adobe PhotoShop again?

Yes

If you're looking for a tool to create advanced graphics, superbly edit your photos, manipulate them, or create a mere ad poster it is a good tool for you. But only if you are pretty expert in using computers. If you're just starting out it will take you some time to adjust to the overwhelming interface.