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My Adobe Sign Review
Updated January 28, 2022

My Adobe Sign Review

Natasha Mellon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

It is used to complete contracts and receive back signatures. It is used by me and any employees I have working for me. It makes getting signatures and contracts simple and easy.
  • Once you're logged in, it's super easy to use. I love that documents get instantly emailed to me and to my customers.
  • It works great overall! I know that sounds counter-intuitive from my suggestions, but I have been a huge fan of Adobe Sign. It's been instrumental in building my business.
  • I love the reminder feature.
  • It is sometimes confusing to customers when multiple signatures are needed. I wish it could go simultaneously instead of sequentially, as this sometimes creates confusion.
  • When you are completing fields for signature, if you miss a spot and need to go back , there is no "back" button. You have to start all over again. It's not overly time consuming but if you're sending out a lot of contracts it is a nuisance.
  • This seems very mundane, but since Adobe bought EchoSign, I found it harder to find the "login" button. I have to sometimes Google it and then have saved it as a bookmark on my computer. It keeps trying to sell me other products instead of getting me to my main product, which is very annoying. I do a lot of work on the go, now with COVID I'm working from home with small children, so efficiency is a NECESSITY!
  • I have signed contracts (as a customer) using dotloop and DocuSign and found those platforms sometimes less confusing. I often have to send a tutorial to my customers on how to e-sign.
  • There's no phone number to call with support, I have to create at ticket and wait for a response. More often than not I just Google and find the answer.
  • I could not run my business without Adobe Sign. Otherwise, I'd have to collect actual signatures instead of e-signatures which would take forever. The reminder feature gets it done!
The software is intuitive and easy to use, but it would be helpful to be able to reach a live person. The few times I've spoken to a live person they were not particularly helpful.
Very easy to use with one exception:
I have run into a few issues when I have multiple people signing (e.g. husband and wife but they use the same email address) and I feel Adobe Sign is not very good in this respect because it wants multiple emails. The other issue I've encountered is it assigns a name to one email, so for example, if a husband signs with email@email.com , and his wife wants to sign with the same email address, it will only capture the husband's name.
I use it to collect signatures for contracts.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

I've been using Adobe Sign since it was EchoSign. My first reason for choosing Adobe Sign was [that] it was a more affordable option than DocuSign. Overall I've been extremely satisfied.
Getting back paperwork and contracts. I think it's great for any business personally.

Adobe Sign Experience

I use adobe sign to sign lots of contracts. It is amazing! I have also used it for various other purposes (signing leases with tenants etc). I love Adobe Echo Sign.
Echo sign makes everything easy and simple. I love it.
It helps me get sales and have my business be successful.
Echo sign lets me get my work done. I am a big fan of it .

Using Adobe Sign

1 - Just me!
1 - I use adobe sign just for me.
  • Signing deals
  • Signing contracts
  • Signing Updated tax documents etc
  • It's mainly just been helpful to get stuff signed on the go
  • it works well on apps or your laptop or phone
I've used Adobe sign for years. I love it.