Adobe Sign has been creating ease and flow to my business for more than 4 years.
December 19, 2020

Adobe Sign has been creating ease and flow to my business for more than 4 years.

Catherine Gagnon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

I use Adobe Sign to send the program agreements for my clients. It makes it easy for them to sign electronically since almost all of my clients are online.

Pros

  • I love having my templates that I can just fill in the blank for each client. Saves me time
  • Having an electronic signature makes things much easier for the client instead of asking them to print & sign, then scan, mail or fax their program agreement.
  • I enjoy the simplicity of bringing a PDF that already has my logo and branding into a singable document. Makes me feel and look professional

Cons

  • I've had to use private navigation windows to use it with Chrome and this was very annoying at first when I didn't know what to do. The page would not come up
  • The templates stored in my library aren't always easy to get to
  • There used to be a feature to change the language from English to French and I liked selecting the proper language depending if my client is French or English speaking . I coach in both languages
  • Support has been difficult to find at times when I couldn't run the Adobe sign program. I looked in the forums but really needed someone to look into this with me
  • It has saved me time with program agreements
  • It's an affordable product
  • I also use the fill and sign which has been useful when I've had to sign document from people who were simply sending me a PDF. So I saved paper and time by using the other features of Adobe (fill and sign)
I've had issues where it was difficult to receive support. Emails that I sent would take days to be answered and the questions forums weren't helping me. Eventually things were resolved but it took time
User friendly for me and the client. I love having an email with a copy of the signed agreements and to know that the client also has a copy for their files.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

I haven't used any other product similar to Adobe sign
Coaches who work remotely with their clients.
It's been difficult to have people sign a waiver to take a digital course that I created. I had to send each client individually an email with the agreement to sign. It'd be great to have a fillable document that pops up when someone purchases an online course for exemple

Comments

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