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Efficient, Easy to Use Adoption Documents are not an oxymoron!
February 01, 2021

Efficient, Easy to Use Adoption Documents are not an oxymoron!

Maryanne Ludwig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Adobe Sign is being used with prospective adoptive families so that they can efficiently and easily sign our agency agreements and other documents. Adoption is bureaucratic and time-consuming enough - we like to make anything easier that we can. It has simplified our application process enormously and removed the constraints of mailing documents back and forth. While this was helpful before, it has been invaluable in times of COVID when office access is limited. As time passes, I had more and more documents to our portal and each decision has added speed, convenience, and efficiency to our process.
  • In general, it is very user friendly. The interface is clear and navigate.
  • It's very easy to upload new documents and then pick the ones needed for each client.
  • I like the ability to have templates for messages, but customize as needed before each is sent. This makes it very efficient on our end.
  • It would be great if it were easier and faster to create longer forms with more input boxes. I know that isn't the primary focus, but it would let us integrate more.
  • Decreased staff time devoted to sending out applications
  • Huge postage savings on an annual basis
  • Ability to manage process remotely
We have had limited instances of needing support - but all minor questions have been answered quickly and easily.
Very easy interface - easy to build templates and then customize as needed. Excellent tracking of agreements. Features are intuitive - for example, if I sent an agreement and need to replace one signer, that is easily done.
We are an international and domestic adoption agency. When families are applying to us, there are extensive agreements they need to sign in order to make certain they understand our role, the risks, their responsibilities, etc. There are also additional regulatory items they need to sign. Adobe Sign makes this efficient and easy.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

We appreciated the ease of use with Adobe Sign and found it to be a better fit.
Right now, it is less well suited if you need the client or recipient to complete a number of form fields. A little of that works well, but it can easily get cumbersome. For simple agreements with a few fields, and signatures, it works wonders! Very easy for clients to sign, submit, and save a copy for themselves. For us, it also works very easily - we often have clients who are couples. It is first sent to one and then the second. That system works well and is clear. But, if the couples shares a dedicated email for their adoption process, we just enter the same email twice and it easily resends to that once one recipient has signed. That works well as long as we explain what to expect.