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Adobe Sign yields faster responses
February 05, 2022

Adobe Sign yields faster responses

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat Sign

Adobe Sign is user-friendly in terms of getting documents electronically signed by clients, especially during times when in-person signing is not easy. Clients usually reply in a reasonable time as well.
  • Connection with Salesforce - users can stay in Salesforce to view and manage documents
  • Signature tags are too long and not as easy as DocuSign
  • I do not really have a specific number but it seems that it's faster to get a signature back.
Adobe Sign does not work well with the IF statement.
In financial service, clients are required to sign a lot of documents when opening an account, so it is nice to use Adobe Sign to get a faster response.
Adobe Sign is cheaper.

Do you think Adobe Acrobat Sign delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat Sign's feature set?

No

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

Conga Document Generation (Composer + Collaborate)
Adobe Sign is very good when sending "easy" documents for clients to sign. However, it is always difficult to use when combining it with Conga. Also, Adobe Sign does not seem to recognize the IF Statement very well. The signature tags are too long plus, sometimes it blocks the words and removes the lines.

Adobe Acrobat Sign Support

Support is usually very helpful.