Adobe Analytics/SiteCatalyst Review
October 18, 2013
Adobe Analytics/SiteCatalyst Review
Score 9 out of 10
Vetted Review
Verified User
Software Version
v15
Modules Used
- Analytics
- Ad Hoc
Overall Satisfaction
- Supports custom implementations.
- Intuitive reporting interface.
- Ability to "slice and dice" data elements and metrics in multiple ways.
- Legacy implementations (prior to tag management and context data variables/processing rules) can be difficult.
- Inability to correlate "click tracking" with "page load tracking" data.
- Dashboard reporting limited in the amount of data that can be displayed.
- Report Builder Excel interface is clunky and limited in what it can do.
- Formatting of reporting exported to Excel.
- Ability to see user flows through processes.
Product Usage
94 - Analysts and business users.
- Measurement and reporting of web traffic.
Implementation
- Implemented in-house
- Don't know
I was not in the organization when the product was originally implemented. Currently, our implementations are done in-house.
Training
- Online training
- In-person training
- Self-taught
I was not in the organization when the product was onboarded, so I don't know what training was offered.
Configuration
Analytics/SiteCatalyst is designed to enable extensive customization.
Support
Usability
Reliability
Integration
- Data feeds into offline databases.
Vendor Relationship
I was not in the organization when the product was purchased/onboarded.