Adobe Social Review
Anonymous | TrustRadius Reviewer
April 12, 2016

Adobe Social Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Adobe Social

We used Adobe Social as our publishing and moderation platform for our clients. Adobe Social's publishing platform allowed us to post content to multiple pages on a variety of different social platforms. Through its dashboard features we were also able to monitor content that was being posted to our pages and respond through Adobe Social.
  • Publishing capabilities
  • Moderation Dashboards
  • Customized Dashboard Feeds
  • Content calendar layout is hard to follow along with
  • Shared logins don't load data consistently into each dashboard
  • Can't mass delete comments from your social page
There are roughly 7 people in my organization who use Adobe social for social media purposes only.
I would say that Adobe Social combines all the best qualities of its competitors into one platform. It has moderation capabilities similar to Buddy Media and publishing capabilities like Social Studio.
  • Adobe Social allows us to insert our clients into online conversations related to their brand.
Adobe social is great for publishing content and monitoring incoming messages and comments on your social posts.

Adobe Social Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
9
Audience targeting
9
Content optimization
9
Workflow management
7
Automated routing and prioritization
7
Customer interaction histories
8
Bulk actions
2
Lead generation
Not Rated
Content marketing
6
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
10
Facebook
10
LinkedIn
Not Rated
Google+
Not Rated
Instagram
Not Rated
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
7
Real-time tracking
7
Competitor analysis
6
Role-based user permissions & privileges
8
Mobile access
Not Rated