Item: Adobe Social
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Adobe Social is a great social management platform. One issue my business used to have one issue in the past: we would struggle to look for the correct individuals for our products. Using Adobe Social, we managed a deeper relationship with our customers and boosted our productivity.

Pros and Cons

Relationship Builder
Organization
Mobile friendly

App functionality
Format
Marketing

Return on Investment

Increased clients
Time saver
Customer satisfaction

Alternatives Considered

Adobe PhotoShop

I don't really use many types of Adobe products however I used photoshop in the past and in terms of similarities they don't have much since it is for different purposes. The one thing they are great at is functionality. Many features and ways to finish the job effectively but overall great!

Key Insights

Do you think Adobe Social delivers good value for the price?

Yes

Are you happy with Adobe Social's feature set?

Yes

Did Adobe Social live up to sales and marketing promises?

Yes

Did implementation of Adobe Social go as expected?

Yes

Would you buy Adobe Social again?

Yes

Other Software Used

Brand24, Percolate, monday.com

Usability

The reason why I give this rating is that the overall platform is simple to use. You don't need to be tech-savvy or have a vast understanding of how to work a marketing tool. It is very simple to use compared to different platforms and you learn a lot of different ways to build your business.

Support Rating

The reason why I give this a 9 out of 10 in terms of support is because of the mobile app functionality. I have had many issues in terms of logging in and also loading pages. The app overall is easy to use but at what cost? Other than that it is great and I still enjoy Adobe Social.

Likelihood to Recommend

I used Adobe Social when I use to have my own business on social media. After many months I was having no success in finding the correct clients for my products. Using Adobe Social I was able to market and discover different ways of searching for the correct clients and later on helped my business grow.

Time Saving!

Overall Satisfaction with Adobe Social