ADP eTime employee user - Confusing albeit convenient for multiple positions, multiple pay rates
Updated October 21, 2021
ADP eTime employee user - Confusing albeit convenient for multiple positions, multiple pay rates
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Enterprise eTIME, by ADP
ADP eTime was used to manage all of Grinnell College's student payrolls. I used ADP eTime in multiple departments across the whole organization, including as a Burling Library employee, as a research assistant to a Linguistics professor in the Anthropology Department, and as a security officer for ACE Security. It provides one portal to manage student timecards. This is convenient because many students (myself included) work multiple positions in different departments across the organization, which may or may not have time clocks to be manually punched, and which often have different pay rates. It also creates problems, though, because juggling the different pay codes is confusing, and my direct supervisors could not help with adjusting pay rates or notifying me of these codes, as they did not have access to managing the eTime portal (lots of bureaucracy involved). The interface was also troublesome, and did not work on most browsers.
- Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
- Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
- Browser compatibility - would be much more convenient if I could use eTime on the browser of my choice, rather than having to download a compatible browser that I won't use for anything else
- User interface - Not very visually pleasing, hard to navigate, not intuitive.
- Complicated/Lots of bureaucracy - difficult to address problems (with historical hours or incorrect pay rates) because the software was too complicated and inconvenient for my immediate supervisors to learn, so all issues for the entire college had to be directed through one individual in the administration. Also, while the ability to log hours for multiple positions on one timecard is convenient in some ways, it also makes these problems more difficult to sort out because it is difficult to retroactively identify which hours were logged for which positions (from a paper ADP pay stub, for example)
- Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.
- none
I have not used other software like ADP eTime, and I did not have a choice in selecting eTime.
Using Enterprise eTIME, by ADP
Evaluating Enterprise eTIME, by ADP and Competitors
Enterprise eTIME, by ADP Training
Using Enterprise eTIME, by ADP
| Pros | Cons |
|---|---|
None | Unnecessarily complex Requires technical support Inconsistent Cumbersome Feel nervous using Lots to learn |
- Logging historical hours or correcting pay rates for hours worked during past pay periods