We depend on Smart Compliance all the way!
October 31, 2018

We depend on Smart Compliance all the way!

Evelyn E. Bozeman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Garnishments
  • Wage Payments

Overall Satisfaction with ADP SmartCompliance

SmartCompliance is used by the payroll department. It allows us to transmit our payroll files on a weekly, semi-monthly and monthly basis. Prior to SmartCompliance, we used ADP and whatever system they offered for this information, I believe it was our account managers that provided the data. We have been with ADP about 29 plus years.

Pros

  • The information is available almost immediately.
  • Allows you to utilize your data in more than one way even those you never thought to have access to such as graphs.
  • It captures all activity you provided and displays it in several different ways.
  • It allows you as an employer to track data that is important to ensure has been handled such as agency notieces.

Cons

  • It would be nice to locate tutorials on how to use SmartCompliance navigation for example.
  • It would be nice to have access to reports for longer than 90 days if needed without having to involve the acct manager.
  • I would like to see more self-service handouts regarding the tools offered by ADP.
  • ADP has only provided positive impact as it's the system we use to ensure our reports are available timely and accurately.
  • Best suited - Easy to understand and user-friendly and fast.
  • Less suited - Navigation of what is available seems to be hidden and not front and center.

Comments

  • Brian McGuire | TrustRadius Reviewer
    Evelyn, thank you so much for taking the time to write this review! We're pleased that ADP SmartCompliance has a positive impact on your work. And, wow...29 years! Thank you so much being a loyal ADP customer.

More Reviews of ADP SmartCompliance