Overall Satisfaction with ADP SmartCompliance
We are using ADP SmartCompliance for the research & development aspects of our operations and the associated tax credit programs. Prior to ADP's involvement we had not made use of those benefits. Now we are aware of the program and use ADP across the entire organization. As a result of our positive experience in this area we have expanded the use of ADP into other areas.
- The process was well described and the interactions were well structured.
- The focus was on making sure that there was efficient use of resources (including key personnel) as it related to gathering data and interviews.
- Overall the results exceeded our expectations (and we set some reasonably high expectations).
- No suggestions at this time (and we otherwise seem to always have suggestions)
- ADP has simplified a number of aspects for us.
- ADP-PayForce