WOTC Program Administrator
Updated April 08, 2021

WOTC Program Administrator

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Tax Credits

Overall Satisfaction with ADP SmartCompliance

It is being used by the department to optimize credit opportunities and compliance.
  • The ADP system helps our company with credit compliance and processes.
  • ADP SmartCompliance has in-depth analytics and excellent and streamlined YE reporting. Real-time systems provide insight without waiting for a scheduled report. Access to this tool frees up resources and allows us to do more in less time.
  • The questionnaire process is quick and easy for candidates to use. We appreciate the ease of access through a mobile-specific device.
  • We appreciate the seamless integration with the applicant system.
  • ADP keeps data secure and is always improving as new technology becomes available.
  • There are gaps in reporting. Some reports do not have up-to-date information even though weekly reports are sent.
  • We would like the locations list to be current, old groups, districts, supervisors removed. We would like term dates entered regularly.

Do you think ADP SmartCompliance delivers good value for the price?


Are you happy with ADP SmartCompliance's feature set?


Did ADP SmartCompliance live up to sales and marketing promises?


Did implementation of ADP SmartCompliance go as expected?


Would you buy ADP SmartCompliance again?


  • ADP SmartCompliance allows my department to do more in less time.
  • Oracle – Taleo Business Edition (TBE)
ADP SmartCompliance is able to capture many data points, giving real time results.

Using ADP SmartCompliance

2 - Tax Credits
  • Maximize Credits
  • Maximize Tax Incentives
  • Maximize Compliance
  • Ensure all hiring documents are submitted
  • Reporting
  • Analysis
  • YOY Comparison
  • Use after each acquisition
Years of Excellent Support.

Evaluating ADP SmartCompliance and Competitors

  • Price
  • Product Reputation
  • Prior Experience with the Product

ADP SmartCompliance Implementation

ADP SmartCompliance Support

Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Problems left unsolved
Effective Product. Great Customer Service.

Using ADP SmartCompliance

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
Lots to learn
  • View and download Analytics.
  • Access to reports.
  • Forms Status
Intuitive usability