Overall Satisfaction with ADP SmartCompliance
The Payroll department uses SmartCompliance to manage Wisely enrollments. Also, I use it to manage my periodic and quarterly tax files, send over agency notices and see their resolutions, pull tax reports for balancing files and W-2 management. It is a critical part of our work.
- Provides insight and information regarding payroll taxes
- Provides reporting that is excellent
- Aline card enrollment and management
- Provides links to needed information
- Format of the reports when exporting is clunky and a lot of clean up is needed
Do you think ADP SmartCompliance delivers good value for the price?
Yes
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
Yes
Did implementation of ADP SmartCompliance go as expected?
Yes
Would you buy ADP SmartCompliance again?
Yes
- We are a large company with locations in 33 states and hundreds of localities. ADP SmartCompliance has made it easy to set up tax localities, file and pay payroll taxes and easily see wages and withholding. Internally managing the correct filing and payment of these agencies would be impossible. ADP SmartCompliance allows me to focus on other aspects of managing a lean Payroll department.
- Handling the rare agency notices are easy because ADP does all the research and handles the solutions.
- There is no negative.
- W-2 management is a big plus.
Workday
Having Workday and ADP integrated is the best possible scenario. We send tax files and garnishment files to ADP from Workday. ADP handles the tax payments and garnishment payments. ADP processes our payroll taxes and handles the filing with all the agencies. We could not handle all this with a 3 person payroll department.
ADP keeps me up to date by emailing compliance information.
I have not compared others
The articles and emails with compliance information and regulatory obligations are very informative and helpful.
ADP SmartCompliance provides links, articles and emails with important information. It has been especially helpful during the pandemic when things were changing rapidly.
ADP SmartCompliance Feature Ratings
Using ADP SmartCompliance
3 - Payroll and garnishments, reporting. Wisely management.
We rely on ADPs support.
- Tax Filing
- Tax Reconciliation
- Reporting
- Wisely management
- Jurisdiction set up
- Garnishment balancing
- Invoice retrieval
- Unknown
Evaluating ADP SmartCompliance and Competitors
- Product Features
- Product Usability
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
I really wouldn't use any other vendor for tax compliance.
Unknown
ADP SmartCompliance Implementation
- I wans't involved in the implementation
ADP SmartCompliance Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Every time I need assistance I receive exceptional support.
Using ADP SmartCompliance
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Retrieving reports
- Wisely enrollment and account funding
- None