ADP SmartCompliance Review
March 17, 2020

ADP SmartCompliance Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • ALINE Card by ADP
  • Tax Credits
  • WOTC

Overall Satisfaction with ADP SmartCompliance

ADP SmartCompliance is used by Payroll and HR only. We currently use it to upload tax documents, run tax reports, tax disputes/inquiries, WOTC credit reports, and Aline Card ordering/enrolling.
  • Tracks WOTC applicants--it's easy to view who is still in processing and what further documents are needed for processing.
  • Upload Tax Notices--it's easy to upload any tax notices you need the tax department to navigate.
  • Easy to order Aline cards and to enroll employees for the Aline Card
  • Easy to pull past tax reports
  • If you have more than one tax issue, it can be cumbersome to find the correct case.
  • It can be a little difficult for communication between tax services and the client.
  • Tax Services through SmartCompliance seem to take quite a while to review.
  • Easy to upload new tax rates and tax issues
  • Easy to track the status of WOTC candidates and pull WOTC reports
  • Easy to pull past tax documents
  • Quick and easy process to order and enroll Aline Cards for employees
  • ADP- WorkForce Now
Easy to upload tax documents/check WOTC screening, and easy to order Aline cards and enroll employees into the Aline program using ADP SmartCompliance.