Working Smarter not harder with ADP Smart Compliance
Updated February 23, 2023
Working Smarter not harder with ADP Smart Compliance
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Employment Tax
- Wage Garnishments
Overall Satisfaction with ADP SmartCompliance
I use ADP Smart Compliance for my tax reports, balancing, updating SUI rates, entering payroll tax file information on a template for supplemental payroll processed, pulling ledger reports for balancing, adding or mapping a new tax code, printing quarter end reports, invoices and looking up information on the Bridge when needed. I look at packages for agency notices submitted.
- Filing tax and being able to identify any fall outs
- When submitting my quarter preliminary tac file, it allows me to correct any issues prior to submitting my final tax file.
- When I have an off cycle payroll or ADJ and need to submit information for additional taxes, I can manually enter this information on a template in ADP Smart Compliance.
- I can update my SUI rates at any time
- More guidance/information to file an amendment online.
- Help for 1st time users to understand how to maneuver on the website.
- Have a chat when you log on to ADP Smart Compliance the ask if you need help with anything.
Do you think ADP SmartCompliance delivers good value for the price?
Not sure
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP SmartCompliance go as expected?
I wasn't involved with the implementation phase
Would you buy ADP SmartCompliance again?
Yes
- Time saving for filing tax.
- Reduced manual workload.
- Great with balancing and reporting.
None
Information is readily available for you to review and you can keep up with the agency notices when uploaded on ADP Smart Compliance. You can print off the agency notices and the agency packages once they are resolved for your supporting documentation. It allows you to feel like you're in control and able to locate what you need and have the access at hand.
I like ADP Smart Compliance, I did not have all the tools available on the other platform that ADP has to offer. I have some control on some of the things I have access to and I can get reports on my own without having to request them and wait to receive them. That allows me the access when I need it and saves time.
This does not impact my organization.
I am provided with all the necessary tools and resources to stay up to date the all the changes we have experienced it the past year. My ADP SmartCompliance rep is always ready and willing to assist when needed. I get periodic updates and offers to take webinars when they are available.
ADP SmartCompliance Feature Ratings
Using ADP SmartCompliance
19000 - Hospitality and restaurants without casinos
3 - Tax filings and garnishment filings
- Tax
- Garnishments
- Agency Notices
- Making courtesy tax payments
- Researching Agency notices
- Tax filings
- Continue with the tax filings
- Garnishment filings
- Using the ADP Wisely Cards
Evaluating ADP SmartCompliance and Competitors
Not Sure
- Product Reputation
It would be the same. The overall experience I've had with the product is much better than some I've seen and worked with in the past. With today's technology and so many moving pieces, you have to stay up to date and keep up in order to stay in compliance.
ADP SmartCompliance Implementation
Change management was a big part of the implementation and was well-handled
- Implementation was done prior to my onboarding
- Parallel payroll was not completed to be sure everything was in sync
ADP SmartCompliance Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support cares about my success Quick Initial Response | Escalation required Difficult to get immediate help |
That is not part of my job responsibility/requirement
I submitted my periodic tax file and I did not receive a notification letting ,me know my file had been received for processing. I reached out to my account rep and he was able to research and find out why. Gave me an estimate time frame of what to expect and followed up with an email to be sure I received what I needed and I was able to verify the amount was accurate. That gave me peace of mind knowing he was concerned and cared about what I needed and he listened to me, the client.
Using ADP SmartCompliance
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using Familiar | None |
- The Bridge
- Periodic Tax Input
- Running reports
- None, that I've found so far