ADP SmartCompliance is a great product
March 15, 2023

ADP SmartCompliance is a great product

Bronwin Hudson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Payments
  • Tax Credits
  • Wisely by ADP

Overall Satisfaction with ADP SmartCompliance

With ADP SmartCompliance I am able to upload tax documents and know that a tax expert will help me with my issues. I also am able to pull any invoice, tax statement or invoice with easy. I review the billing from SmartCompliance and being able to do all of the research from on place is great.
  • Keeping all invoices in one place
  • Having a place to upload and review all tax items.
  • One place to do all research on billing, taxes and set up
  • Pulling reports can be difficult
  • Need to improve your filters
  • Uploading can be slow and difficult

Do you think ADP SmartCompliance delivers good value for the price?

Yes

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP SmartCompliance go as expected?

I wasn't involved with the implementation phase

Would you buy ADP SmartCompliance again?

Yes

  • Having easy access to invoices
  • Not having to store everything on our server
  • One place to upload tax issues
  • Set up a tax jurisdiction could use some work, it is hard to tell were the application is at in the process
I will receive notices from SmartCompliance on regulations that are changing and the actions that my company will need to do to stay compliant. I believe that set up tax could use some work, when you request ADP to help you set up the new tax jurgistion, they should have a better way of reporting where they are in the process.
I don't know, I have not used other products like SmartCompliance.
When I had to pull tax notices for our auditors, I was able to go to on place and pull them all at one time. This is also true for any billing, tax notices and tax credits. Being able to find and download as needed instead of having to save a copy of everything on our server is nice.

ADP SmartCompliance Feature Ratings

Not Rated
Energy and Fuel Taxes
Not Rated
Tax Data Reporting
9
Tax Document Management
10