ADP Vantage HCM - Oversold and Underdelivered
January 20, 2015

ADP Vantage HCM - Oversold and Underdelivered

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Modules Used

  • We have purchased all 7 modules: -Recruiting Management -Vantage -Time -Benefits -Learning Management -Compensation Management -Performance Management.

Overall Satisfaction with ADP Vantage HCM

We implemented all 7 SaaS/Hosted modules:
  • Recruiting Management
  • Core HR
  • Time
  • Benefits
  • Learning Management
  • Compensation Management
  • Performance Management.
It is implemented enterprise-wide. It replaced multiple on-premises systems including several custom developed client/server apps, hosted recruiting web apps, and Oracle PeopleSoft.

Pros

  • Full Value Stream Hire to Retire HCM
  • Fully Hosted
  • Attractive Price

Cons

  • The 7 modules are not fully integrated as advertised; they function somewhat independently of each other. This is a serious immaturity in the offering.
  • The implementation project management experience was poor.
  • Some modules require different compatibility tech specs (different versions of browsers and java browser plugins) as if the product/development teams are not communicating and coordinating releases.
  • They have made changes to our production instance on more than one occasion, affecting hundreds of users without notifying us.
  • Negative: we are still in the crisis of getting ADP modules full implemented
Oracle and SAP were too expensive. Workday was too new. However, ADP continues to be a bad experience for our business.
Before you buy specific modules, I recommend forcing a full demonstration of user data from recruiting to hiring to working and time off to payment to termination. I also recommend insisting on a full implementation project plan before you decide to implement.

ADP Vantage HCM Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
2
Compliance data (COBRA, OSHA, etc.)
3
Pay calculation
1
Support for external payroll vendors
Not Rated
Benefit plan administration
6
Direct deposit files
4
Salary revision and increment management
5
Reimbursement management
7
Approval workflow
3
Balance details
4
Annual carry-forward and encashment
3
View and generate pay and benefit information
6
Update personal information
2
Employee recognition
1
Report builder
3
Pre-built reports
2
Ability to combine HR data with external data
1

Comments

  • Greg Schultz | TrustRadius Reviewer
    Curious as to your thoughts of ADP Vantage now.

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