ADP Review
February 21, 2017

ADP Review

Steve Bretzing | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Workforce now is being used throughout the organization. We've had some implementation pains, but overall it has given our employees easier access to their leave balances, pay statements and other HR information that wasn't as accessible before.

Pros

  • We consolidated our payroll and payroll tax filings within one system...before taxes were managed by ADP, and payroll in house. We've been able to achieve internal efficiency by combining them into the same program.

Cons

  • Where we have had implementation pains has been in bringing historical data from our old system into ADP. I'd suggest a careful mapping and review exercise be done prior to the information being uploaded into ADP.
  • Cost Neutral...still evaluating other benefits.
Based on what we were paying for tax services and what we were paying for our old payroll system, it became a relatively even-sum game to combine them into one service. We are in several states, which made doing tax filings internally difficult. We also have limited HR/Payroll staff, and as the company has grown, more time is required on the benefits and other HR functions vs. payroll. We are still in the early stages of using ADP, but I envision in the long-term, it will reduce the amount of time we spend processing payroll.

ADP Workforce Now Feature Ratings

9.8
Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.5
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.3
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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