ADP payroll is the best!
July 25, 2019

ADP payroll is the best!

Staci Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We currently use ADP Workforce Now for payroll, time, and attendance. We are in the process of implementing the benefits module. Our entire organization uses it. It addresses several problems for our company. The system is very user-friendly and it's easy to create reports that are useful for everyone. From a payroll manager stand-point, it helps keep our company in compliance with our taxes and payments to employees.

Pros

  • Plain and simple, it does payroll well. You don't have to create a ton of workarounds or double-checks to make sure your payroll is accurate and fits your company needs.
  • It's a great one-stop-shop. If ADP doesn't have a module for it, 90% of the time there's an integration that works with it.

Cons

  • While they do help keep us in compliance, I find that if I get a tax notice, I have to continuously follow up (almost to the point of being escalating to someone else) with the tax department to make sure they resolve things timely.
  • It's a complete timesaver. With other payroll products, it would take me the better part of 2-3 days to complete payroll. With ADP I'm done in less than one.
Our HR team has saved time, but I'm not sure how much. - I'm able to be more accurate with my work since the process is intuitive and straight forward.
ADP is so much easier. I don't have to modify my process to work with the system. The system works with my company and when you are subject to multiple compliance checks (banking/finance industry) that is key. The interface is intuitive, streamlined and easy to use.
ADP is well suited for multiple types of businesses with various numbers of employees. The only thing that could use work, or may not be as well suited is the international side of ADP.

ADP Workforce Now Feature Ratings

Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated

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