ADP Workforce Now Rocks
February 19, 2020

ADP Workforce Now Rocks

Jaye Malarik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used by the entire company and we are about to implement time and attendance. It has automated HR in terms of setting up new hires and enabled us to get reports for various departments. My only slight complaint is that sometimes designing reports is difficult. ADP, however, is getting more user-friendly as time goes by.
  • All employee information is easy to find through profiles (Pay Profile)
  • Pay summaries in the profile are easy to get
  • Report designing could be made more user friendly
  • Pay summaries could show which departments the hours on the summaries are related to
  • WFN saves many hours of calculations for Payroll - 182 employees takes time!
  • Gathering a census is fairly simple in WFN for benefits purposes.
I have used Workforce Now in companies with as few as 25 employees and as many as thousands. That said, obviously, ADP is capable of growing with almost any size company. Workforce Now has certainly kept up with our company as we continue to grow and expand.
  • Currently we are implementing Time and Attendance
  • We use the Tax Filing Service which saves us much time
We faced the most challenges with the General Ledger mapping to our accounting software. Our Account Manager really stayed with us and got the system to where it is running smoothly 99% of the time
Paychex is expensive and makes many, many errors. QuickBooks Pro is excellent software for a very small company. A growing company such as ours needs an affordable pay software system that gets the job done. Workforce Now is such a system. Although we would like it to be even more affordable, overall it fills the bill for our company.
Overall, WFN is an excellent pay system which can be configured to suit most companies' needs. Using the tax filing system saves our in house Payroll Department many, many hours.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Report builder
5
Pre-built reports
9