Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is being used by the entire company and we are about to implement time and attendance. It has automated HR in terms of setting up new hires and enabled us to get reports for various departments. My only slight complaint is that sometimes designing reports is difficult. ADP, however, is getting more user-friendly as time goes by.
- All employee information is easy to find through profiles (Pay Profile)
- Pay summaries in the profile are easy to get
- Report designing could be made more user friendly
- Pay summaries could show which departments the hours on the summaries are related to
- WFN saves many hours of calculations for Payroll - 182 employees takes time!
- Gathering a census is fairly simple in WFN for benefits purposes.
- Currently we are implementing Time and Attendance
- We use the Tax Filing Service which saves us much time
We faced the most challenges with the General Ledger mapping to our accounting software. Our Account Manager really stayed with us and got the system to where it is running smoothly 99% of the time
Paychex is expensive and makes many, many errors. QuickBooks Pro is excellent software for a very small company. A growing company such as ours needs an affordable pay software system that gets the job done. Workforce Now is such a system. Although we would like it to be even more affordable, overall it fills the bill for our company.