One platform that integrates many HRIS systems seamlessly
February 21, 2020

One platform that integrates many HRIS systems seamlessly

Jil Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now company wide, across several locations and multiple states. We utilize the recruiting and onboarding modules to help streamline finding candidates and getting them started. We also utilize the payroll function which gives us the visibility that we need from a corporate standpoint to understand what is going on across all of our locations.

Pros

  • Payroll is done well. All of the functions are user friendly and intuitive.
  • The strength and size of the company helps leverage and find partners that make tasks within HR easier to accomplish.

Cons

  • Customer service can be cumbersome sometimes. Their teams are specialized and being shuffled around until you find the right one is frustrating.
  • Streamlining processes into one platform versus having several HRIS systems has saved our small HR team an innumerable amount of time.
We use the platform across multiple locations and states and never have issues with any functionality.
We added a location to our operation sooner than the originally anticipated deadline. This caused payroll issues as the new company code was not ready. Our customer service rep was especially helpful helping us over this obstacle and to push the teams in charge of the new code setup to work a little faster.

ADP Workforce Now Feature Ratings

9.6
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
9.8
Job Requisition Management
9
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

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