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ADP is great - but you have to want to pay for it
February 25, 2020

ADP is great - but you have to want to pay for it

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it for payroll, HR, and recruiting for the entire company. All employees also use it for timesheets and PTO requests. We also use it for a database for training records.
  • HR database.
  • A very basic recruiting ATS.
  • Reliability.
  • Customization.
It has options to do just about anything. The question is if you want to pay for all the options, as many are way overpriced for what they are.
We do not have any other systems integrated with it and have not tried to due to cost from ADP.
In a previous company we made the transition from ADP to Workday and from the short time I had experienced it, Workday seemed to be an upgrade to ADP for a similar cost and more robust in capabilities.
It is still one of the best. It has everything available, if you want to pay for it all, it has it all. How well it does it all is a different story. Some parts are excellent like it's payroll and HR functions. It's recruiting function is basic and could use a lot of refinements. Also, its performance review area is weak at best, needs to be more robust and customizable.

ADP Workforce Now Feature Ratings

7.3
Employee demographic data
10
Employment history
9
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
9.3
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.7
View and generate pay and benefit information
8
Update personal information
10
View company policy documentation
5
Employee recognition
Not Rated
Asset Management ()
Not Rated
9.0
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
2.0
Performance plans
2
Performance improvement plans
2
Review status tracking
2
Review reminders
2
Multiple review frequency
2
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
2.0
Corporate goal setting
2
Individual goal setting
2
Line-of sight-visibility
2
Performance tracking
2
5.6
Job Requisition Management
8
Company Website Posting
Not Rated
Publish to Social Media
5
Job Search Site Posting
5
Applicant Tracking
5
Notifications and Alerts
5