ADP Workforce Now provides most bang for your buck.
August 06, 2020

ADP Workforce Now provides most bang for your buck.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We are using ADP Workforce Now as our payroll and HR administration. The entire organization is using the platform. We began using it just as a payroll system and have since implemented all aspects of it from payroll to employee management to job postings and employee hiring and screening.
  • The digital cloud storage option for employee files is great. We can control who has access to what parts of the files. It has helped us be more green by cutting down on paper printing. Everyone from the employee to management can upload documents and administrators get notification of when the documents are uploaded and complete.
  • The employee review portion has streamlined our review efforts. You are able to set up a review and it will automatically distribute to the needed people and the HR department is able to track it easier. With different branch locations, a digital option is great so that we can cut down on travel time.
  • The recruitment section of ADP has tremendously helped with our employment. We can set up a job posting and ADP will post it across several platforms for us and all applications will filter into one location for us to check. You can then process interview background screenings directly through the platform. That has cut down on the time required to acquire new help.
  • The reporting side of the platform could be easier to use. There is a great staff that can run reports and set them up for you but it would be nice to see a more user-friendly side that we can set filters and design reports as needed.
  • It would be nice to be able to print a copy of an employee check from the pay profile and not have to go into iReports to download one. Yes, you can print a pay detail but it isn't an actual voided copy of the check.
  • If you cancel a time-off request that has multiple dates in it, it will not always come off the employee's time card. We canceled 40 hours of vacation through time-off requests and it went back into the employee's balances but didn't come off the time card. We ended up paying the employee for the hours then had to run a correction.
  • The ROI has been great since we are able to more easily track our raise structure for employees. We are able to compare to others through analytics.
  • The program has improved our productivity by providing a better workflow cutting down on wasted expenses of salary.
  • The program has allowed us to better work with and communicate with branches in other locations and cut down on travel costs and expenses.
The platform has handled our sixty plus employees tremendously. Once you build everything into the validation tables you are able to add additional employees and just choose options from the drop-down menus. I could see this platform easily working for any business or organization no matter the employee count.
  • We haven't integrated any systems with ADP Workforce Now
We have seen demos from several other companies and it always comes down to costs and features for us. The features and benefits of ADP are amazing. ADP has so many more features of the program than the others were able to offer. The added features that ADP has over the others make the program worth it. Cost-wise it was right on par with the others but you were getting more for your money.
The platform is great. It helps with everything you would need from simple employee management to processing payroll. Day to day operations are a breeze and easy to work through. Information flows from department to department easily and efficiently. Accessing reports is easy and you can call and get just about any custom report ran. It would really be beneficial make the reporting section a little more user friendly so you wouldn't have to call to have them ran, when you can't find the one you need just build it.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
10
View company policy documentation
9
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Performance plans
10
Performance improvement plans
9
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Job Requisition Management
10
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
9