ADP WFN as a whole
October 05, 2021

ADP WFN as a whole

Shelley Crumley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ERC currently uses LMS, Talent Performance, Payroll, HR and Compliance platforms. ADP is used daily by many different departments. We are currently combining two of our international sites with our Domestic information currently listed in ADP.

Pros

  • Process payroll
  • Supplies an Account Rep for each department to help with questions
  • Always training

Cons

  • Effective dating with vacation accurals
  • Have mandatory fields. ie ER contact info, correction on timecard - add a note
  • Better reports ie Employee's and Supervisors approve timecards. It lists each day/entry. I'd like to know the timecard has been approved as a whole.
  • ADP is user friendly and easy to navigate
Going through implementation right now, adding on three new platforms. I'm very excited to see what they can all bring to the table to make our jobs just a little easier everyday.
  • Payroll
  • Time & Attendance
  • Garnishments
  • Wisely
  • Taxes
  • SmartCompliance
  • WOTC
  • API
  • MarketPlace
All are used on a daily basis by multiple departments.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Overall ADP WFN is a good product.
AvePoint SharePoint & Microsoft 365 Migration
Overall my ADP Workforce now experience has been good. ADP provides useful modules and videos on all pages. The Payroll modules are most useful and critical for our needs. Our dedicated support person is top tier and very helpful.

ADP Workforce Now Feature Ratings

7.2
Employee demographic data
8
Employment history
7
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
8.7
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
6
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
7.5
Approval workflow
8
Balance details
7
9.0
Update personal information
9
Asset Management ()
Not Rated
6.0
Report builder
7
Pre-built reports
5
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

COVID-19 Response

Cares program.
The sample reports worked very well.

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Jennifer Stone
    (Vendor Representative) commented 3 years ago
    Thank you for your feedback and partnership. Your comments and insights are greatly appreciated.

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