Easy every day use
October 05, 2021

Easy every day use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

  • Maintain information
  • Timecards
  • Tax Information
  • Help Desk - shorter wait
  • Reports - ease of creating
  • Archive Documents - easier to locate
  • Direct Deposit
  • 401k withdrawals
  • Paper Stubs
This is easy with my other locations
  • N/A
Did not do this

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Wait time is long but outcome is always good
ADP works great for payroll. When I do reach out to ADP for assistance, I do get the help and/or answers I need. Easy to use and understand adding, editing, and maintaining an employee profile.

Wait/hold times can be quite long and I wish ADP would be a 1 stop shop. Do everything, ACA, medical control etc. for all one price instead of each area as a separate cost.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
9
Workflow for transfers, promotions, pay raises, etc.
9
Pay calculation
9
Support for external payroll vendors
9
Direct deposit files
9
Salary revision and increment management
9
View and generate pay and benefit information
10
Update personal information
10
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
2