Item: ADP Workforce Now
Rating: 8
Author: Laura Freet

Use Cases and Deployment Scope

The whole organization uses it for onboarding, payroll, 401k, and benefits.

Pros and Cons

Onboarding
Employee documentation
Employee home page information
Tracking pay

Urgent messages should be more prominent, maybe a popup.
Communication on the ADP homepage to employees is tied to an email sent to employees as well.

ADP updates are relevant and apply to evolving needs. I think some of the technology that could be updated centers around the ability to notify employees better of required upload or information to fill in.

Systems Integrated With

iCIMS

I cannot speak to how it was initiated, but all data from iCIMS can flow over to ADP profiles. I would like to see an integration with the Edge background check vendor.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

In my interaction with the ADP team, I have felt supported and that my needs have been met (for what the system can accomplish).

Likelihood to Recommend

Well suited for keeping track of my PTO, benefits, and all company information. I like its usability and the ease with which I can check on the history of pay or 401k.

Comprehensive Data Collector

Overall Satisfaction with ADP Workforce Now