ADP Workforce Now is a great one stop shop for all your HR needs. Applicant tracking, benefits, performance management, onboarding - the functionality of the system is user-friendly for all access levels.
October 06, 2021
ADP Workforce Now is a great one stop shop for all your HR needs. Applicant tracking, benefits, performance management, onboarding - the functionality of the system is user-friendly for all access levels.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
My organization utilizes ADP Workforce Now for payroll, as well as all of our HR needs - ATS (recruitment), benefits administration, time and attendance, and performance management (probationary and annual reviews with goal setting). The entire organization uses the system, however, we have a variety of access levels for employees, supervisors, payroll, and HR.
- One stop shop. All of our HR needs are in one location.
- User-friendly with tutorials for all staff.
- Assigned customer service representatives for each module.
- The onboarding module is counter-productive. There needs to be a way for new hires to fill out the documents in the system and it transfers to their profile.
- Support desk takes too long to resolve issues.
- Difficult to add or terminate a supervisor or practitioner access level.
- Reporting can be more intuitive.
- ROI due to one stop shop.
- Audit findings due to time and attendance policies in ADP Workforce Now.
- Delayed processing of benefits due to faulty carrier connection.
- JDE
- LinkedIn (Learning and ATS)
- BRI
ADP Workforce Now is 3rd in my ranking with the above-used platforms. ADP TotalSource and Workday are above them.
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
No
Did implementation of ADP Workforce Now go as expected?
I wasn't involved with the implementation phase
Would you buy ADP Workforce Now again?
Yes