ADP Workforce Now
October 06, 2021

ADP Workforce Now

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We are currently using [ADP Workforce Now] for timekeeping and processing payroll. We also have the HR portion as well that we are starting to get into for benefits management and such. For our company, it has created a way to simplify the number of software programs we needed before.

Pros

  • Vacation time management for employees
  • Timekeeping
  • Payroll

Cons

  • It's not as intuitive as ADP Run.
  • The reports are a bit more complicated.
  • The steps in the payroll cycle are a bit complicated.
  • Cut payroll completion time in half
  • None yet

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

No

Would you buy ADP Workforce Now again?

Yes

The start was pretty rough. [I feel] our implementation specialist may have been new. He was not really helpful. It took many months to actually go live with payroll, when we did, they had to erase [ADP Workforce Now] and start over because the tax info wasn't uploaded correctly. The person that helped us with [the] time and attendance portion was not really responsive. However, once I started calling into [ADP] Workforce Now customer service then they actually [knew] what they are doing and are very helpful.
For larger companies that want to be able to manage their payroll, timekeeping, and HR needs with one program this is the way to go. I think it would not work well for smaller companies. In my previous work experience, I have worked in the janitorial world, and I believe [ADP Workforce Now] would have been very useful for me managing employees that are so spread out and on different schedules.

ADP Workforce Now Feature Ratings

7.3
Employee demographic data
8
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
6
8.0
Pay calculation
8
Off-cycle/On-Demand payment
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
8
Employee recognition
Not Rated
Asset Management ()
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Jennifer Stone
    (Vendor Representative) commented 3 years ago
    Thank you for your time and feedback. We value you and we are grateful for your partnership.

More Reviews of ADP Workforce Now

  1. Home
  2. HR Management Software
  3. ADP Workforce Now Reviews
  4. User Review of ADP Workforce Now