Item: ADP Workforce Now
Rating: 9
Author: Mark Hautala

Use Cases and Deployment Scope

I primarily use ADP Workforce to clock in and out for work. We're able to see our punches for a given week and has views for the current pay period, previous pay period, and future pay period. It also has our holidays and days off on the calendar. Highly satisfied with ADP Workforce Now.

Pros and Cons

Quick access to punching in and out
Shows previous pay period, current pay period and future pay period
Shows holidays and paid time off
Easy to navigate menus

It would be nice to be able to adjust your punches without having to use the notes feature
We don't use it to request time off but that would be a nice feature

Return on Investment

Efficient way to clock in and out
Able to receive a notification the day before we are paid
Easy to favorite the parts of the application you frequent the most

Scalability

I'm in the Sales Development part of the Org and able to achieve everything that I need to from the application and it's easy to see how I was paid and read the paystubs. The only reason I wouldn't give it a 10 is there is always room for improvement with User Interface

Systems Integrated With

Workday
WageWorks
Anaplan

I'm not aware of how the integrations work with this but believe they are all connected.

Alternatives Considered

Workday Human Capital Management

We have Workday for other features like Time Off/Leave, organizational chart, personal information, and benefits information. ADP is how we handle the day to day with clocking in and out and being able to see our pay statements easily with ADP Workforce Now. Some features could overlap with the two software but am very happy with the service ADP provides.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

I've been really satisfied with my experience with ADP Workforce Now. The platform works well enough that I have not needed to contact their support team. I would imagine if I had to that the experience would be great. I rated a 9 because I always believe in room for improvement but have been more than satisfied with ADP

Other Software Used

Outreach, ZoomInfo, Salesforce CMS

Likelihood to Recommend

ADP Workforce Now is an easy to use platform for punching in and out for shifts and keeping track of your pay statements. They recently updated a tile on the home screen that allows for quicker punching in and out. It's easy to navigate pay statements and easy to read each part of the statement. We don't use it for requesting time off but it may still have that feature. Overall happy with ADP Workforce Now

Best-in-class workforce pay platform

Overall Satisfaction with ADP Workforce Now