Adroll has definitely met our expectations
November 06, 2021

Adroll has definitely met our expectations

zachary ehrlich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AdRoll

We use AdRoll for about 50 customers to retarget to their website visitors. We make sure to use it so that when people visit certain pages on the website, they get specific ads to follow them around. We also do call tracking, contact forms, landing pages and more to ensure we can know what is converting and what is not converting. We try to have at least 2-3 ad groups for each client and account.
  • the retargeting definitely triggers
  • Their design team helps create the ads
  • Customer service is good
  • Customer service is good, not great. We've been shuffled around a lot
  • The dashboard is sometimes confusing
  • Credit cards often give us issues. Sometimes they reject the cards for no reason
  • More impressions
  • More clicks
  • Few clicks overall though, but more than 0

Do you think AdRoll delivers good value for the price?

Yes

Are you happy with AdRoll's feature set?

Yes

Did AdRoll live up to sales and marketing promises?

Yes

Did implementation of AdRoll go as expected?

Yes

Would you buy AdRoll again?

Yes

AdRoll is a good product if you are trying to retarget to your website visitors. We have used it effectively to retarget to people who have visited our clients' websites and specific pages within the site. We do not have experience with retargeting based on specific products, but we do with specific services.

AdRoll Feature Ratings

Ad campaign creation
9
Ad deployment
8
Display advertising
7
Ad display and retargeting segmentation
9
Sequence targeting
9
Data Transfer
Not Rated
DSP integration
Not Rated
Ad dashboards
9
Ad performance reports
9
Ad conversion tracking
7
Ad attribution reporting
5
Cross-channel ad management
5
Ad forecasting and optimization
6