Perfect next-gen backup system
January 25, 2022

Perfect next-gen backup system

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with afi.ai

We use afi to backup Exchange Online, SharePoint sites and Teams data (chats and documents) for all employees with a 3 years retention policy. We also archive data of employees who left the company for 5 years for compliance reasons. The service provides self-service capability allowing our end-user to handle basic restore and data download operations themself.
  • Support for all data types in M365
  • Ease of use
  • Reliability
  • Self-service for end-users
  • Security and ransomware detection
  • Documentation could be improved
  • Support for MS Planner is not there yet
  • Secure backup and recovery
  • Security
  • Self-service
  • Data backed up and protected
  • Compliance
  • Reduced load on our helpdesk team
afi is next generation system, with our previous vendor we had to wait for a long time to access data, sometimes up to 24h.The reason for that was our scale according to the support team. ( 50TB +) With afi it takes a few seconds. The UI is super simple and easy to use, no training required for end-users to work with the system. afi support is super responsive and very helpful.

Do you think afi.ai delivers good value for the price?

Yes

Are you happy with afi.ai's feature set?

Yes

Did afi.ai live up to sales and marketing promises?

Yes

Did implementation of afi.ai go as expected?

Yes

Would you buy afi.ai again?

Yes

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.