Overall Satisfaction with AgencyBloc
It is a great way to keep track of sales and other CRM work. It is a great CRM and sales record tool. Very cost-effective and easy to use.
- CRM
- SALES
- Customer Service
- data repository
- More on line webinars.
- The training is good but would like more application based rather than general.
- Would like training to be more tools based rather than general training.
- Sales.
- Customer Service.
- Decent ROI and efficient work flow.
- Low cost of entry and quick to roll out.
- Effective and efficient.
- Five9
It is a good efficiently priced solution we like the cloud-based aspect of the software and is a relatively good value.
Do you think AgencyBloc AMS+ delivers good value for the price?
Yes
Are you happy with AgencyBloc AMS+'s feature set?
Yes
Did AgencyBloc AMS+ live up to sales and marketing promises?
Yes
Did implementation of AgencyBloc AMS+ go as expected?
Yes
Would you buy AgencyBloc AMS+ again?
Yes
Using AgencyBloc
200 - We work in the insurance field.
150 - Sales admin and customer serivce.
- CRM
- Customer Service
- casemanagement
- Connectivity.
- Automated reports.
Evaluating AgencyBloc and Competitors
Not Sure
- Price
- Product Features
It does what we need it to do
not really
AgencyBloc Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - it was a large team effort
- some data issues
AgencyBloc Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
No did not think we would need it
Yes they provided links to training and other useful items
Using AgencyBloc
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- running reports
- analysis
- commisions
- some data is hard to find
Yes, but I don't use it