Agorapulse saves time and makes social media management easy!
August 13, 2021

Agorapulse saves time and makes social media management easy!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We use Agorapulse to consolidate and manage all social media interactions such as comments, likes, messages, and mentions. Our customer support lead manages everything from Agorapulse. It allows him to quickly review and respond to customers reaching out via Instagram and Facebook. Other social platforms are on Agorapulse but IG and FB are the main two we use.
  • Consolidates all comments, mentions and messages in a clean manner.
  • Makes it easy to hide or delete unwanted comments.
  • Makes managing multiple accounts easy.
  • We use a different platform for Email support. It would be great if an email ticket system could integrate with Agorapulse so that all customer service is under one hood.
  • ROI is positive! The time saved on completing social media management tasks surpasses the monthly cost.

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

It couldnt be any easier to use.
Fast and responsive. Keeps you updated on any issues and resolves them quickly.
Agorapulse is well suited for anyone managing multiple social media accounts. The schedule postings are great!

Agorapulse Feature Ratings

Filtering out noise/spam
10
Content planning and scheduling
9
Workflow management
10
Automated routing and prioritization
10
Customer interaction histories
10
Bulk actions
9
Lead generation
8
Campaigns and promotions
10
Twitter
Not Rated
Facebook
10
LinkedIn
Not Rated
Instagram
10
YouTube
Not Rated
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
10
Mobile access
Not Rated