Social Media Harnessing - You got to be out there, so save time and make great posts
August 23, 2021

Social Media Harnessing - You got to be out there, so save time and make great posts

Genevieve Leveille | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We use Agorapulse to centrally manage the company and my personal social media. It allows us to plan and address the marketing effort across the various social media platforms. It is key to assure that the posts are reviewed not only for their content but for message correctness. Another key aspect of social media is to have posts be delivered when they will create the most impact which means scheduling which is a key component of Agorapulse.
  • Scheduling of Posts with the option to repeat
  • Copying content across various platforms
  • Reporting
  • Ability to have someone else review the post prior to release
  • Reporting not available for personal accounts
  • Adding TikTok
  • Ability to tag personal accounts in LinkedIn and FaceBook
  • When copying from one platform to another, one has to go and redo the tags or they will not come up properly. If the the @ is the same in the two platforms, it should take that into consideration and not ask to re-enter.
  • We have used an intern to drive the social media and having a system like Agorapulse has been an advantage for continuity.
The reporting in Agorapulse and the ability to approve was one of the reasons for choosing Agorapulse. The cost basis was lower when we added all the features versus the free version of Hootsuite.

Another aspect was the UX/UI which was much more pleasant[.]

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

The web version can be temperamental, but still works well[.]
Not used the live support, but the documentation is extensive and easy to understand.
[Agorapulse] is pricey compared to other offerings, but the reporting that is provided and the opportunity to understand the impact is second to none. Being able to also cover several of one's platforms with an easy to read calendar allows for planning for the social media activities.

Agorapulse Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Content planning and scheduling
9
Audience targeting
8
Workflow management
8
Automated routing and prioritization
Not Rated
Customer interaction histories
9
Bulk actions
7
Not Rated
Lead generation
Not Rated
Campaigns and promotions
Not Rated
Twitter
9
Facebook
9
LinkedIn
9
Instagram
9
YouTube
Not Rated
Campaign success analytics
9
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
9
Mobile access
7