Item: Agorapulse
Rating: 10
Author: Verified User

Overall Satisfaction with Agorapulse

Use Cases and Deployment Scope

We are a social media marketing agency and as such we create organic content for many different clients. Agorapulse enables us to create, organise and manage content and engagement all in one place for all of our clients. The community management tool is fantastic for keeping all of our engagement in one place and calendar sharing means we can send content to each other and clients for approval.

Pros and Cons

Pros

Calendar sharing - great for internal and external approval
Community management - it means we can keep on top of engagement for all of our clients in one place
Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing

Cons

Although rare, occasionally posts won't post without reason, which makes it hard for us to learn and avoid these mistakes in the future
It would be great to see more Instagram integration, but I am aware that's due to issues with Instagram not Agorapulse
It would be great to see other platforms integrated fully such as Google My Business

Return on Investment

It hands down saves us time in terms of community management
It has created a smoother process for getting client approval
It saves us time when creating multiple posts

Alternatives Considered

Sprout Social, Hootsuite, TweetDeck, Buffer and Later

We have used many different tools in the past but Agorapulse really is the best in terms of unifying all of our platforms in one place. It saves us time on a daily basis and means we can limit how many programmes we use. Why use five when one will do!

Key Insights

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

Other Software Used

monday.com, Slack, LastPass for Business

Usability

Agorapulse is very easy to use, for us and our clients. It's very user friendly and even when you're unsure of something, they have lots of FAQ's and helpful posts you can browse. The team is also very responsive whenever we have any issues. We're rarely confused, and even when we are it's not for very long!

Support Rating

The support of Agorapulse is fantastic. We always get a response within a couple of hours should we be struggling with anything and they are very quick to let us know of external platform issues that might affect our content. We're never worried if something goes wrong because we know it will be fixed soon.

Likelihood to Recommend

If you manage multiple social media accounts, Agorapulse is a must. Even if they are different platforms for one business, the cross-platform duplication and calendar means everything can be created and organised in one place. The community management feature is fantastic for those who need to keep on top of things.

Agorapulse Feature Ratings

Comments

Please log in to join the conversation

Samia Barud
commented 3 years ago
Hi there, My name is Samia. Thank you for sharing this review with our team!

Fantastic software that saves time across the board!