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Control Your Spend with Airbase
February 21, 2020

Control Your Spend with Airbase

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airbase

Our finance team is the main department that uses Airbase, but our entire organization has implemented it to get a tighter grasp on our corporate spending. The software has improved how we manage payments to vendors by streamlining the payment approval process. Overall, it has created peace of mind now that we have better visibility into our corporate spending.
  • We really like that virtual cards can be created for each specific vendor.
  • It is super user-friendly and has been easy for our team to adopt; minimum to no training required!
  • It would be nice to have a mobile app as nice as the web app.
  • We would like to see Airbase evolve into a product that can help manage the entire purchase cycle, not just the purchase request.
  • Airbase gives us better protection against fraud and erroneous charges.
  • We can process and pay vendors quicker, which has improved our relationships with some of our best suppliers.
Airbase had more robust payment options and a stronger mobile app than Spendesk. We like the digital credit cards offered that at the time Spendesk did not provide. Spendesk is a European company, so they are more established there than the United States. With Airbase being a US company, we felt like we may receive better support here in the States with them.
The customer support offered by Airbase has been top-notch; we could not have asked for anything more. They were accommodating during the onboarding process. They have always been quick to respond to any issue that we have faced. We get the sense that they are well-run and organized company.

Do you think Airbase delivers good value for the price?

Yes

Are you happy with Airbase's feature set?

Yes

Did Airbase live up to sales and marketing promises?

Yes

Did implementation of Airbase go as expected?

Yes

Would you buy Airbase again?

Yes

For a fast-growing company that is looking to both better manage its corporate spend, but not slow it down, this is the perfect product. We wanted software that assured that payments were secure and were not exceeding certain thresholds. Still, we also wanted to streamline the approval process so that employees were not waiting around to get the approvals needed to do their jobs. Airbase helped on both fronts.