Easy to Quickly Identify and Track Down Bugs
February 02, 2022

Easy to Quickly Identify and Track Down Bugs

Tyler McWilliam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airbrake

We use Airbrake to actively monitor every end user's experience with our products. All of our services are monitored by Airbrake and it is the first place we check when something goes wrong. It has also helped detect several issues that went unreported.
  • Reports errors that aren't being reported to us
  • Helps to quickly identify which specific line of code is causing issues
  • Prioritizes issues by identifying which server created them
  • We use Airbrake in conjunction with OpsGenie, but I feel like there could be more room for integration between the two.
  • I think it would also be nice if there was a GitHub integration that would comment on recently merged error-prone PRs, currently, we need to dig into the error to find the commit.
  • Generally, more integrations would be nice as people often forget about Airbrake when they are stressed out about an issue.
  • Quickly reporting all errors
  • Tracing them to the commit
  • We are able to quickly reduce the scale of impact when bugs happen. This is the main value.
We use Airbrake alongside monitoring and alerting platforms. Airbrake is good for tracking small bugs down but it would be nice if it integrated more seamlessly with other performance monitoring platforms.

Do you think Airbrake delivers good value for the price?

Yes

Are you happy with Airbrake's feature set?

Yes

Did Airbrake live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Airbrake go as expected?

I wasn't involved with the implementation phase

Would you buy Airbrake again?

Yes

Airbrake is very well suited for quickly tracking down and identifying the root cause of bugs. It is also very good to make sure the recently shipped code is performing well. It is not as well suited for teams that already have several other platforms for monitoring, because it can be forgotten in lieu of performance dashboards etc.