Airbrake helps us stay ahead of problems
February 03, 2022
Airbrake helps us stay ahead of problems

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Airbrake
When I started work in the team here we didn’t have any frontend error alerting whatsoever, and all the backend alerts were based on filtered log analysis. This was fairly hard to work with, and I was sure we were missing a lot of errors. I pushed for, and then implemented, Airbrake on frontend and then backend and the benefits were large and immediate. We found hundreds of thousands of frontend errors were occurring, and the bulk of them were simple things to fix once we were aware. We also got more timely alerts about backend problems, helping us take a more proactive approach to fixing the system.
Pros
- Frontend error alerting and analysis
- Backend error alerting
- Recording and prioritisation of errors based on frequency
- Integration with deployment pipelines to check for errors in a new release
Cons
- I would *love* (and pay more!) if Airbrake also provided an integrated log collection service that was aligned with the error reporting
- It can be awkward to distinguish between errors in our frontend application and in browser plugins being run by users
- Given how wide the aggregate view Airbrake themselves have, perhaps they could identify and suggest best-practice solutions to common errors?
- Browser errors in different user locales show up separately in different languages, even though they are really the same error
- Works with a wide variety of languages
- Both frontend and backend
- Simple to install and integrate
- Reliable and comprehensive once installed
- Hugely reduced frontend errors in devices we don’t often test: means more conversions and sales
- Lets us know immediately when there is an error: shorter error durations also means higher sales
- Ultimately once we’ve solved all the most common bugs: more time for developers to focus on other things
Do you think Airbrake delivers good value for the price?
Yes
Are you happy with Airbrake's feature set?
Yes
Did Airbrake live up to sales and marketing promises?
Yes
Did implementation of Airbrake go as expected?
Yes
Would you buy Airbrake again?
Yes
Comments
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