Overall Satisfaction with Aircall
We use VoIP for Sales, Support, Onboarding and Customer Success. We changed to Aircall because we had a lot of problems in the past. Aircall is very stable, great audio quality, very easy to use. The chrome plugin recognizes phone numbers, so dialing is really that simple: click and dial.
They also have an integration with the tool Planhat that logs the call in our Planhat account. So very easy to see when you called the client the last time. You can also put clients on hold, pass them to a colleague. Or make a callback for a colleague.
I would very much recommend this to every company using VoIP.
They also have an integration with the tool Planhat that logs the call in our Planhat account. So very easy to see when you called the client the last time. You can also put clients on hold, pass them to a colleague. Or make a callback for a colleague.
I would very much recommend this to every company using VoIP.
- Very stable connection and great audio quality
- Very easy to use
- Saves time and effort
- No improvements
- The stable connection and audio give a very professional image
Do you think Aircall delivers good value for the price?
Yes
Are you happy with Aircall's feature set?
Yes
Did Aircall live up to sales and marketing promises?
Yes
Did implementation of Aircall go as expected?
Yes
Would you buy Aircall again?
Yes