Updated August 27, 2019
Score 10 out of 10
Overall Satisfaction with Airtable
I personally use Airtable to track projects, who they are assigned to, progress, dates, etc. It allows for so much interconnection between sheets that I can really store a wealth of information in it and it can be easy to use.
Airtable is pretty easy to use. I find it easier than excel and a tad harder than google sheets. However, it has a great online forum and I have found answers to any Airtable questions I have had through an online search.
I have never had reason to need to use their support so am not able to speak to this.
I have used this Airtable for work, but also for my personal project of wedding planning for friends etc. The ability to share, tag, and organize made Airtable the perfect tool for wedding planning. Airtable would be perfect for big projects where there are many people involved and many moving parts. I think it would be harder to use Airtable for tracking projects in a calendar format. This would be a welcome addition if possible.