All in one Package for Enterprise Mobility - AirWatch
March 08, 2018

All in one Package for Enterprise Mobility - AirWatch

Abhijeet Pawar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AirWatch

AirWatch is the best MDM solution ever which our organization has decided to go with. We are handling and providing services to 1L+ users. It is very effective and secured product for email management, application management, and content locker. It is used by across our organization and the only way to provide email access to external devices and managing compliance. The main business issues which were addressed through this is - remotely accessing emails, calendar, contacts and enterprise application very effectively.
  • Enterprise application management - basically we can deploy the application under app catalog and end users can access these applications through their mobile devices after enrollment.
  • Content locker feature is one of the best features which I came across and it is widely used by any organization in order to manage all organization level content in it. It has many more features which we can explore and manage policies accordingly.
  • Admin Console, reporting services, accessing the public app through enterprise store, compliance policies, remote device wipe, passcode management these are major features which we can focus on and explore accordingly
  • Separate Inbox, contacts and calendar application for different OS. Boxer is their new application launch for emails on the device.
  • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
  • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
  • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
  • We have 1L+ users who are using AirWatch now and organization is doing pretty good when it comes to providing services to VIP users and other users.
  • If we are talking about ROI - Organization is fully satisfied with service and in near future try to avail more features from VMWare. Cloud base service will be next target
  • There is always a positive impact when we have a solution like AirWatch in organizations and users are availing all the services which are provided. As per our feedback users are not happy with enforcement of some policies which they have to follow for enrollment. Earlier it was like they just go and enter id password and done, they can get emails on the device.
We were using normal Exchange Active Sync services and Blackberry service earlier. AirWatch has a vast number of features and security hence, the organization had decided to adapt AirWatch. Now it is fully adopted across the organization and availing all the services which are possible and in our scope. This is the best Enterprise mobility solution which I have gone through and I would highly recommend this to all.
Mobile device management, email management, content locker and workplace one feature like this AirWatch is one of the top solutions in enterprise mobility. Security and compliance, remotely data wiped and passcode protection and many more policies make AirWatch more trustworthy. AirWatch is a top solution as of now since the last couple of years in enterprise mobility. There are some issues for AirWatch Inbox like applying compliance policies, compatibility with different flavors of Android make n model. AirWatch is releasing patches every quarter but it has bugs and they will try to resolve it in next patch but some issues are still pending since ages and no one has entertaining it now.