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AirWatch - Keep an eye on company used mobile devices
May 26, 2018

AirWatch - Keep an eye on company used mobile devices

Brett Citrowske | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AirWatch

Airwatch is currently being used to manage our mobile technology equipment. AirWatch has been installed on both Apple iOS and Android style tablets.
Currently AirWatch allows us to:
-Configure automatic application installation and configuration.
-Remove or allow various applications on the home screen or app drawer.
-View status and health reports such as uptime, connectivity, battery percentage, data consumption, location, etc.
-Remotely lock device or remove device passcode
-Force application reinstalls or push applications to devices
  • Report device status in one location
  • Show device compliance and remove device from MDM if device is compromised
  • Deploy, update, or install applications on a mass scale
  • Remove users ability to use device in situations of employee termination
  • Use app "catalog" to allow users to install specific company approved applications
  • Admin console is cumbersome and has features poorly organized. Completing some simple tasks can take some searching.
  • Devices sometimes are randomly seen as "compromised" and need to be added. Users all reported not doing anything out of the ordinary. Has happened to approximately 7-10% of devices.
  • Devices must be "Supervised" to maximize features. Placing devices in "supervised" mode can only be done on a Apple computer.
  • Allowed us to maintain control of our assets while ensuring our technicians are using the technology for work use only.
  • Provides an easy interface for technicians to download the correct, workplace applications and utilize those applications to save the company money.
Works very well for controlling devices in a company device owned situation or in a "bring-your-own" device situation. Allows the administrator easy access to a dashboard to see how device compliance is.
Our company was looking for software to lock down the iPads and Android devices to only allow company approved programs, AirWatch did a great job completing this task and has given us the flexibility we need within a controlled environment.