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If you need a scalable, customizable, and powerful CDN checkout Akamai!
February 21, 2020

If you need a scalable, customizable, and powerful CDN checkout Akamai!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Akamai

We use Akamai across the IT Department to handle load balancing and caching for our web traffic. It allows customers to access content in a faster and more efficient manner, delivering overall better customer experience.
  • Akamai does a great job at caching content for customers, which delivers faster speeds when retrieving content on the web.
  • There is a lot of flexibility with how you configure Akamai to work with your services.
  • I believe Akamai has room for improvement with their Luna Control Center. The design could be better and more straightforward.
  • Akamai enhances the overall customer experience, so it's definitely been an asset.
  • It's highly configurable, scalable, and adds a layer of protection to our services.
I don't have any direct experience with any of the other CDNs, so it's hard to say. Like any solution out there, each service will have its pros and cons. Some will fit your business needs more than others. Akamai is amongst the best and meets our business needs.
Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.

Do you think Akamai delivers good value for the price?

Yes

Are you happy with Akamai's feature set?

Yes

Did Akamai live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Akamai go as expected?

I wasn't involved with the implementation phase

Would you buy Akamai again?

Yes

I think Akamai is an excellent tool for an organization that deals with high volumes of traffic and wants to provide a solution for improving content delivery. For a small organization, Akamai may not be the best and most affordable solution.