Meritorious Survey App
Updated January 12, 2021

Meritorious Survey App

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Alchemer, formerly SurveyGizmo

We have been using Alchemer surveys to conduct market research and sometimes we use it for baseline as well as endline studies for our CSR programs in the community. The experience has been good so far: the app is easy to use, compliant to respondents protection policies, secure and it easily integrates with [our] organization's IT infrastructure.
  • The app has features such as logic which enhances compliance, etc.
  • The app has good inbuilt error tracking systems that are able to detect the challenges associated with some choices of question types and provides alternatives especially for calendars .
  • The global library for questions and templates makes life much easier for surveys that don't require reinventing the will.
  • I think the prices are on the higher side compared to other providers on the market.
  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
Alchemer surveys have more functionalities and features such as logics, survey tracking and flawless integration systems.

Do you think Alchemer delivers good value for the price?

Not sure

Are you happy with Alchemer's feature set?

Yes

Did Alchemer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Alchemer go as expected?

Yes

Would you buy Alchemer again?

Yes

It fulfills our needs.
The current customer channels need to be broadened.
I think the app is ideal to almost all settings except for surveys that seeks personal identifiers.

Alchemer Feature Ratings

Survey templates
7
Themes
5
Custom logo/branding
7
Changes to live survey
7
Question design help
10
Multiple question types
8
Survey logic flexibility
7
Response tracking
10
Data export
10
Standard reports
9
Custom reports
8
Analytics
10
Vendor-offered crowdsourcing
7
Respondent restrictions
8
Access controls
8
Compliance
10